Fox News Affiliate

State Farm Requests ANOTHER Rate Increase

Insurance Hour March 15, 2025 12:39 am

A month ago, the Palisades Fire ripped through Heather Burnett's apartment, destroying everything from furniture to jewelry.

Burnett, moved from Lafayette to the Pacific Palisades just four months before the fire.

But the horrific flames miraculously spared one thing-- her Buddha statue. 

"I believe it's a miracle," Burnett said. "That's my faith."

 A glimmer of hope standing despite never-ending rubble. 

Her Buddha was shielded from the flames by a piece of drywall that fell over it, but somehow didn't crush it. And now it's wedged between the wall and the balcony, making it nearly impossible to recover. 

She hopes she'll be able to retrieve the Buddha, but because her apartment was red tagged she's not sure how.

"I'm hoping maybe there will be a way to get it," Burnett said.

Burnett, who is currently a nanny, has dedicated her life to working with kids for the last 25 years. 


The Evacuation:

The backstory:

The morning the fire broke out, she was in her apartment with the young boy she was looking after. 

"I woke up to the sirens," Burnett said. "They didn't stop, so after a few minutes I was like something is going on."

She looked outside and immediately evacuated. 

She grabbed her cat, Timmy, and the young boy and a few changes of clothes and her passport. 

She couldn't leave her cat and the boy in her car to go grab more belongings.

"My first priority was this child, he is in my care, I have to get him out," Burnett said. 

Like so many, she lost everything. 

Moving On

Dig deeper:

With or without the Buddha, Burnett is hoping to move on, but like many Americans, is underinsured. 

Her daughter, Alexanne Date, started a GoFundMe to help Burnett start over. 

But she felt guilty accepting help. 

"It didn't feel right because I'm so much luckier than so many other people," Burnett said. "I did it because, as almost everyone, I'm under insured."
Insurance Nightmare

She is dealing with an insurance nightmare.  

Her policy was written by Spinnaker Insurance, a company recommended by her apartment complex.

KTVU obtained a copy of her policy and had Karl Susman, an insurance expert, look over it. 

"At first glance it's not written the right way," Susman said. 

According to Susman, they left the liability limit down to the minimum when, for a dollar more a year, they could have covered her for up to $500,000. 

"You can tell this was not written by anyone who does this for a living," Susman said. 

Susman said renters' policies are significantly different from homeowners' policies and insurance companies can require people like Burnett to show proof of purchase for everything from electronics to a pair of socks.

"Unfortunately, this consumer [Burnett] is not going to get any protection from the department of insurance when it comes to itemization," Susman said. "That is based on homeowners insurance and that is a renter policy."

Burnett will likely have to itemize all of her belongings, unless Spinnaker Insurance decides to make an exception.

Something major insurance companies like State Farm have already done.

A month ago, the Palisades Fire ripped through Heather Burnett's apartment, destroying everything from furniture to jewelry.

Burnett, moved from Lafayette to the Pacific Palisades just four months before the fire.

But the horrific flames miraculously spared one thing-- her Buddha statue.

"I believe it's a miracle," Burnett said. "That's my faith."

A glimmer of hope standing despite never-ending rubble.

Her Buddha was shielded from the flames by a piece of drywall that fell over it, but somehow didn't crush it. And now it's wedged between the wall and the balcony, making it nearly impossible to recover.

She hopes she'll be able to retrieve the Buddha, but because her apartment was red tagged she's not sure how.

"I'm hoping maybe there will be a way to get it," Burnett said.

Burnett, who is currently a nanny, has dedicated her life to working with kids for the last 25 years.


The Evacuation:

The backstory:

The morning the fire broke out, she was in her apartment with the young boy she was looking after.

"I woke up to the sirens," Burnett said. "They didn't stop, so after a few minutes I was like something is going on."

She looked outside and immediately evacuated.

She grabbed her cat, Timmy, and the young boy and a few changes of clothes and her passport.

She couldn't leave her cat and the boy in her car to go grab more belongings.

"My first priority was this child, he is in my care, I have to get him out," Burnett said.

Like so many, she lost everything.

Moving On

Dig deeper:

With or without the Buddha, Burnett is hoping to move on, but like many Americans, is underinsured.

Her daughter, Alexanne Date, started a GoFundMe to help Burnett start over.

But she felt guilty accepting help.

"It didn't feel right because I'm so much luckier than so many other people," Burnett said. "I did it because, as almost everyone, I'm under insured."
Insurance Nightmare

She is dealing with an insurance nightmare.

Her policy was written by Spinnaker Insurance, a company recommended by her apartment complex.

KTVU obtained a copy of her policy and had Karl Susman, an insurance expert, look over it.

"At first glance it's not written the right way," Susman said.

According to Susman, they left the liability limit down to the minimum when, for a dollar more a year, they could have covered her for up to $500,000.

"You can tell this was not written by anyone who does this for a living," Susman said.

Susman said renters' policies are significantly different from homeowners' policies and insurance companies can require people like Burnett to show proof of purchase for everything from electronics to a pair of socks.

"Unfortunately, this consumer [Burnett] is not going to get any protection from the department of insurance when it comes to itemization," Susman said. "That is based on homeowners insurance and that is a renter policy."

Burnett will likely have to itemize all of her belongings, unless Spinnaker Insurance decides to make an exception.

Something major insurance companies like State Farm have already done.

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YouTube Video UExiOHFwN0VORVJIS1RNOUYwVTFLXzdwQWw4XzExZ1dSTC43NDhFRTgwOTRERTU4Rjg3

California woman loses everything in Palisades Fire, except Buddha statue

Insurance Hour February 9, 2025 9:13 pm

FOX LOCAL - State Farm Seeks Rate Hike

Insurance Hour February 10, 2025 6:00 pm

ABC News Affiliate
State Farm is asking to increase its insurance rates after January's devastating wildfires in Los Angeles. The company and the California Department of Insurance appeared in a hearing to address the issue Tuesday.

In an hours long hearing, State Farm asked a judge to recommend the California Department of Insurance Commissioner approve its request for a rate hike.

"No insurer can stay in business that pays more in claims than it collects in premiums year after year," said Kathryn Wellington with State Farm General.

State Farm has come to an agreement with the Department of Insurance that it would request a 17% rate increase instead of its original 22%, and says this would come at no risk to policyholders.

"The interim rate poses no risk to policyholders because if the final rate ends up being lower than the interim rate, policyholders will be entitled to a refund of the difference with interest," said Wellington.

State Farm says if the Insurance Commissioner approves this rate hike, it expects to get an additional $400 million.

"The combination of the interim rate increase, plus the $400 million in surplus note from the parent will immediately improve State Farm General's financial condition," said Nikki McKennedy with the Department of Insurance.

The Department of Insurance is also urging a judge to recommend the commissioner approve the rate increase. 

Meanwhile, Consumer Watchdog, a group advocating for rate payers, says it understands it's a difficult time for the insurance market in California but believes State Farm hasn't justified its request.

"We urge the court to not let this hearing become a bailout for bad business decisions," said William Pletcher with Consumer Watchdog.

He adds refunds would not protect the policyholder.

"Refunds are not a substitute for legalities. They're not a permission slip to charge unlawful rates today to maybe correct them after," said Pletcher.

Understanding this would hurt homeowners, insurance experts say this was bound to happen given the state of the market.

"This could be $400 out of their pocket or $600, which is true, but it's better than not having a policy. This is math. This is not politics. This is not anything other than we need to be sure that the carriers have money to pay the claims," said insurance expert Karl Susman.
This hearing could last until Thursday. State Farm has witnesses ready to testify on its behalf and once again, the judge is only allowed to recommend a decision to the Insurance Commissioner.

State Farm is asking to increase its insurance rates after January's devastating wildfires in Los Angeles. The company and the California Department of Insurance appeared in a hearing to address the issue Tuesday.

In an hours long hearing, State Farm asked a judge to recommend the California Department of Insurance Commissioner approve its request for a rate hike.

"No insurer can stay in business that pays more in claims than it collects in premiums year after year," said Kathryn Wellington with State Farm General.

State Farm has come to an agreement with the Department of Insurance that it would request a 17% rate increase instead of its original 22%, and says this would come at no risk to policyholders.

"The interim rate poses no risk to policyholders because if the final rate ends up being lower than the interim rate, policyholders will be entitled to a refund of the difference with interest," said Wellington.

State Farm says if the Insurance Commissioner approves this rate hike, it expects to get an additional $400 million.

"The combination of the interim rate increase, plus the $400 million in surplus note from the parent will immediately improve State Farm General's financial condition," said Nikki McKennedy with the Department of Insurance.

The Department of Insurance is also urging a judge to recommend the commissioner approve the rate increase.

Meanwhile, Consumer Watchdog, a group advocating for rate payers, says it understands it's a difficult time for the insurance market in California but believes State Farm hasn't justified its request.

"We urge the court to not let this hearing become a bailout for bad business decisions," said William Pletcher with Consumer Watchdog.

He adds refunds would not protect the policyholder.

"Refunds are not a substitute for legalities. They're not a permission slip to charge unlawful rates today to maybe correct them after," said Pletcher.

Understanding this would hurt homeowners, insurance experts say this was bound to happen given the state of the market.

"This could be $400 out of their pocket or $600, which is true, but it's better than not having a policy. This is math. This is not politics. This is not anything other than we need to be sure that the carriers have money to pay the claims," said insurance expert Karl Susman.
This hearing could last until Thursday. State Farm has witnesses ready to testify on its behalf and once again, the judge is only allowed to recommend a decision to the Insurance Commissioner.

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YouTube Video UExiOHFwN0VORVJITFJBYnZNb0JEcUlGUnF2NWlpLXdsRC43NDhFRTgwOTRERTU4Rjg3

California Department of Insurance, State Farm agree to a 17% rate increase proposal.

Insurance Hour April 10, 2025 3:48 am

NBC News Affiliate

State Farm seeks emergency insurance rate hike following LA County wildfires

Insurance Hour February 13, 2025 6:00 pm

Karl speaks with Lolita Lopez and gives you the information you need to maintain your home insurance after a wildfire.

The 2024 wildfire season has been a tense time for home and business owners who – as NBC Los Angeles’ I-Team has reported – are being dropped by their insurance carriers by the tens of thousands as companies are concerned with large losses in events like the Line, Bridge and Airport Fires.  

"Honestly the hardest part is we are blind. I’ve been calling around all afternoon, trying to find out if my house is still there,” Danny Jacob, who recently evacuated from his home, said.  

The state’s Department of Insurance said one thing that should not be a worry for homeowners is the possible loss of their insurance.  

State law requires a mandatory one-year moratorium on insurance companies canceling or non-renewing residential insurance policies in certain neighborhoods after the governor has issued a state of emergency.    

As soon as Cal Fire establishes a perimeter at a fire site, the Department of Insurance will “put a lock in place,” according to insurance broker Karl Susman    

“The insurance carriers will not be able to non-renew properties that are in that area for at least a year,” Susman said.  

Once a state of emergency is declared, the one-year protection applies to residential policyholders who suffer less than a total loss or even no loss at all in the affected area.   

Homeowners with total loss also have additional protections under the law, according to the Department of Insurance. 

Home insurance policies could cover other costs, like overnight stays when displaced from homes – but it all depends on one's insurance policy.

“It depends on if the evacuation order is mandatory or not. There are a lot of factors that are in there,” Susman explained. “It's always a good idea, if you're in the position of having to evacuate, to contact your insurance carrier and find out what coverage you might be eligible to get for that.”

Another important thing for homeowners need to remember, according to the insurance broker, is that carriers are not able to make changes to the policy when there’s an active fire.

“You can't call them and say, ‘You know what? I think I should have more coverage today.’ That's not going to happen," Susman said. “The best thing that you can do is (to) get a copy of your policy. You can usually call your agent or broker or you can call the insurance carrier directly.”

Karl also urged people to ask their broker straight-forward questions such as what the policy may cover under a mandatory evacuation as every policy has different language when it comes to evacuation rules.    

New regulations, as the I-Team reported earlier in the summer, would mandate insurance companies to offer policies in certain high risk and underserved communities.     

The rules are expected to go into effect later this year and would apply to areas of distress, perhaps where wildfires are now, according to Susman, who added the premium, which will reflect that risk potential, could increase in the future but with the possibility of having more options.

Karl speaks with Lolita Lopez and gives you the information you need to maintain your home insurance after a wildfire.

The 2024 wildfire season has been a tense time for home and business owners who – as NBC Los Angeles’ I-Team has reported – are being dropped by their insurance carriers by the tens of thousands as companies are concerned with large losses in events like the Line, Bridge and Airport Fires.

"Honestly the hardest part is we are blind. I’ve been calling around all afternoon, trying to find out if my house is still there,” Danny Jacob, who recently evacuated from his home, said.

The state’s Department of Insurance said one thing that should not be a worry for homeowners is the possible loss of their insurance.

State law requires a mandatory one-year moratorium on insurance companies canceling or non-renewing residential insurance policies in certain neighborhoods after the governor has issued a state of emergency.

As soon as Cal Fire establishes a perimeter at a fire site, the Department of Insurance will “put a lock in place,” according to insurance broker Karl Susman

“The insurance carriers will not be able to non-renew properties that are in that area for at least a year,” Susman said.

Once a state of emergency is declared, the one-year protection applies to residential policyholders who suffer less than a total loss or even no loss at all in the affected area.

Homeowners with total loss also have additional protections under the law, according to the Department of Insurance.

Home insurance policies could cover other costs, like overnight stays when displaced from homes – but it all depends on one's insurance policy.

“It depends on if the evacuation order is mandatory or not. There are a lot of factors that are in there,” Susman explained. “It's always a good idea, if you're in the position of having to evacuate, to contact your insurance carrier and find out what coverage you might be eligible to get for that.”

Another important thing for homeowners need to remember, according to the insurance broker, is that carriers are not able to make changes to the policy when there’s an active fire.

“You can't call them and say, ‘You know what? I think I should have more coverage today.’ That's not going to happen," Susman said. “The best thing that you can do is (to) get a copy of your policy. You can usually call your agent or broker or you can call the insurance carrier directly.”

Karl also urged people to ask their broker straight-forward questions such as what the policy may cover under a mandatory evacuation as every policy has different language when it comes to evacuation rules.

New regulations, as the I-Team reported earlier in the summer, would mandate insurance companies to offer policies in certain high risk and underserved communities.

The rules are expected to go into effect later this year and would apply to areas of distress, perhaps where wildfires are now, according to Susman, who added the premium, which will reflect that risk potential, could increase in the future but with the possibility of having more options.

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YouTube Video UExiOHFwN0VORVJISWE1NUx5OE5ucTVqM0t5RXpqM2lJQi5DQUNERDQ2NkIzRUQxNTY1

NBC - KNBC - How To Maintain Your Home Insurance After A Wildfire (Airdate: 2024-09-11)

Insurance Hour September 12, 2024 5:12 am

Spectrum 1 News

(Airdate: 2024-04-25) Spectrum 1 News Interview - “Catastrophe Modeling” with ITI host Amrit Singh

Insurance Hour April 27, 2024 5:17 am

Spectrum 1 News Interview (06/05/2024) || New Newsom Legislation with ITI Host Amrit Singh ----------------------------------------------------------------------------------------------------------------------------------------------------------------
In this episode of Spectrum 1 News, aired on June 5, 2024, ITI host Amrit Singh interviews experts about the latest legislation introduced by Governor Gavin Newsom. The discussion provides an in-depth look at the new laws and their potential impact on California's future. Amrit Singh and guests explore the key aspects of the legislation, its implications for various sectors, and what it means for residents. Tune in to stay informed about the significant changes shaping the state's policy landscape and gain insights into how these legislative developments may affect you.
#Spectrum1News #GavinNewsom #NewLegislation #AmritSingh #CaliforniaPolitics #CaliforniaLegislation #GovernorNewsom #ITIHost #PolicyChanges #CaliforniaFuture #LegislativeImpact #NewsomLaws #CaliforniaNews #Spectrum1 #LegislativeUpdates #CaliforniaResidents #StatePolicy #LegislativeAnalysis #CaliforniaUpdates #PoliticalNews
#NewsomImpact #CaliforniaSectors #PolicyLandscape #StateLegislation #CaliforniaPolicy #GovernmentNews #LegislativeInsights #California2024 #NewsomReforms #CaliforniaChanges #StateGovernance #LegislativeReview #NewsomLegislation #CaliforniaPolitics2024 #PolicyImpact #CaliforniaLaw #NewsomUpdates #CaliforniaInsight #ITIShow #CaliforniaCurrentEvents #LegislationTrends #StateNews #CaliforniaFutureTrends #LegislativeDiscussion #PoliticalAnalysis #CaliforniaImpact #NewsomNews #CaliforniaDevelopments #LegislativeOverview #SpectrumNewsUpdates #CaliforniaLegislativeImpact #AmritSinghInterviews #NewsomPolicies #StateLegislature #CaliforniaStateLegislation #ITIInterviews #LegislativeImpact2024 #CaliforniaPolicyChanges #NewsomLegislativeUpdate #CaliforniaPolicyAnalysis

Spectrum 1 News Interview (06/05/2024) || New Newsom Legislation with ITI Host Amrit Singh ----------------------------------------------------------------------------------------------------------------------------------------------------------------
In this episode of Spectrum 1 News, aired on June 5, 2024, ITI host Amrit Singh interviews experts about the latest legislation introduced by Governor Gavin Newsom. The discussion provides an in-depth look at the new laws and their potential impact on California's future. Amrit Singh and guests explore the key aspects of the legislation, its implications for various sectors, and what it means for residents. Tune in to stay informed about the significant changes shaping the state's policy landscape and gain insights into how these legislative developments may affect you.
#Spectrum1News #GavinNewsom #NewLegislation #AmritSingh #CaliforniaPolitics #CaliforniaLegislation #GovernorNewsom #ITIHost #PolicyChanges #CaliforniaFuture #LegislativeImpact #NewsomLaws #CaliforniaNews #Spectrum1 #LegislativeUpdates #CaliforniaResidents #StatePolicy #LegislativeAnalysis #CaliforniaUpdates #PoliticalNews
#NewsomImpact #CaliforniaSectors #PolicyLandscape #StateLegislation #CaliforniaPolicy #GovernmentNews #LegislativeInsights #California2024 #NewsomReforms #CaliforniaChanges #StateGovernance #LegislativeReview #NewsomLegislation #CaliforniaPolitics2024 #PolicyImpact #CaliforniaLaw #NewsomUpdates #CaliforniaInsight #ITIShow #CaliforniaCurrentEvents #LegislationTrends #StateNews #CaliforniaFutureTrends #LegislativeDiscussion #PoliticalAnalysis #CaliforniaImpact #NewsomNews #CaliforniaDevelopments #LegislativeOverview #SpectrumNewsUpdates #CaliforniaLegislativeImpact #AmritSinghInterviews #NewsomPolicies #StateLegislature #CaliforniaStateLegislation #ITIInterviews #LegislativeImpact2024 #CaliforniaPolicyChanges #NewsomLegislativeUpdate #CaliforniaPolicyAnalysis

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YouTube Video UExiOHFwN0VORVJITFJTRGtfZlVlWGQ3aTZZRVNJRGc1aS4wMTcyMDhGQUE4NTIzM0Y5

Spectrum 1 News Interview (06/05/2024) || New Newsom Legislation with ITI HostAmrit Singh

Insurance Hour June 6, 2024 4:54 pm